Privacy Policy

Last Updated: 08/29/2025

Crestline REI LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Services.

1. INFORMATION WE COLLECT

We may collect the following personal and non-personal information:

a. Information You Provide Directly

Full name, address, email, and phone number

Employment and income details

Financial information, such as bank statements, tax returns, or pay stubs

Credit-related data (if provided for qualification purposes)

Identification documents (such as driver’s license or government-issued ID)

Responses to forms, applications, or surveys

b. Information We Collect Automatically

Device information (IP address, browser type, operating system)

Usage data (pages visited, actions taken on our website)

Cookies and tracking technologies for website performance and security

c. Information From Third Parties
We may obtain credit reports, verification of employment, or references from third parties if you authorize us to do so during your application process.

2. HOW WE USE YOUR INFORMATION

We use your personal data for the following purposes:

To review your eligibility for lease-to-own or seller-finance programs

To process applications and agreements

To provide ongoing account management and payment processing

To send important notices, statements, and contractual obligations

To improve our Services, website, and customer experience

To comply with applicable laws and regulations

To protect against fraud and unauthorized activity

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. However, we may share your data in the following ways:

With Service Providers: Payment processors, legal advisors, or property management systems who assist in delivering our Services.

For Legal Requirements: To comply with applicable laws, regulations, subpoenas, or lawful government requests.

For Business Transactions: In the event of a merger, acquisition, or transfer of assets, your information may be transferred to the new entity.

With Consent: If you authorize specific disclosures, such as sharing data with a credit repair partner.

4. DATA RETENTION

We retain your personal information only as long as necessary to fulfill contractual obligations, comply with legal requirements, and resolve disputes. Once information is no longer needed, we securely delete or anonymize it.

5. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to improve functionality, track user activity, and enhance your experience. You can adjust your browser settings to disable cookies, but some features may not function properly.

6. SECURITY OF YOUR INFORMATION

Crestline REI LLC uses industry-standard safeguards, including encryption, secure servers, and restricted access, to protect your information. However, no system is completely secure, and we cannot guarantee the security of your data.

7. YOUR RIGHTS UNDER CALIFORNIA LAW (CCPA/CPRA)

If you are a California resident, you are entitled to specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

The right to know what personal data we collect, use, and disclose

The right to request a copy of your personal data

The right to request deletion of your personal data (subject to legal obligations)

The right to opt out of the sale or sharing of your information (we do not sell personal data)

The right to correct inaccurate information

The right to limit use of sensitive personal data

To exercise your rights, you may contact us at:
Crestline REI LLC
1401 21st Street Ste R
Sacramento, CA 95810
Email: [email protected]
Phone: 909-818-0448

We will respond to verified requests within the timeframes required by California law.

8. CHILDREN’S PRIVACY

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that a child under 18 has provided us with information, we will delete it immediately.

9. INTERNATIONAL USERS

Our Services are intended for users in the United States of America. If you access our Services from outside the U.S., please be aware your information may be transferred, stored, and processed in the United States where our servers are located.

10. CHANGES TO THIS PRIVACY POLICY

We may update or amend this Privacy Policy from time to time. Updates will be posted on our website and become effective immediately upon posting. We encourage you to review this Policy periodically.

Your Rights Under CCPA/CPRA
As a California resident, you have the right to know what data we collect, request access, request deletion, correct inaccuracies, and restrict sensitive data usage.

To exercise your rights, please contact us:

Crestline REI LLC
1401 21st Street Ste R
Sacramento, CA 95810
Email: [email protected]
Phone: 909-818-0448